Usability and digital accessibility for public institutions

Public digital services should work for everyone.

We’re a volunteer-led team helping public institutions tackle the accessibility and usability challenges that keep people from services they can’t do without. Free, through supervised student teams.

Institutions
we bring accessibility expertise to public bodies that have none
Students
we train the next generation through supervised, hands-on practice
Research
we publish what we learn

Three-sided value, one mission

Every engagement serves an institution, develops a practitioner, and adds to what the field knows

For institutions

Expert-supervised accessibility audits, usability evaluations and UX research for public universities, community colleges and state and local government, delivered by trained student teams.

For students

Gain structured, portfolio-worthy professional experience in UX research, usability engineering, and accessibility under the mentorship of experienced practitioners.

For the field

A growing pipeline of trained usability and accessibility professionals, and methods and findings published so institutions we never work with can use them.

From identification to impact

Every UX Impact Network engagement follows a structured, quality-controlled process.

Connect & match

We identify public institutions with usability and accessibility needs and match them with a trained student team.

Train & deploy

Student teams complete methodology training covering WCAG testing, usability evaluation, user research, and accessible design, then begin the engagement.

Evaluate & audit

Teams conduct comprehensive usability evaluations and accessibility audits, including user research, heuristic analysis, IA review, and WCAG compliance testing.

Deliver & follow up

Partner institutions receive a professional assessment report with findings ranked by severity, remediation guidance their own staff can act on, and a follow-up assessment measuring progress.

Ready to make public digital services work for everyone?

Whether you're a public institution that needs usability and accessibility expertise, or a student who wants real-world experience, there's a place for you at UX Impact Network.